In recent years many companies have been through the experience of becoming ISO 9000 certified. Sometimes this can be long and expensive process, but businesses are willing to go through certification for the benefits it brings. This article looks at t…

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Lean Manufacturing has grown out of the production system developed by the Japanese automaker, Toyota. After WWII, Japanese manufacturers adopted production and quality procedures from US industry and expanded the principles to reduce waste in the manu…

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Six Sigma is a business management strategy that was initially developed by Motorola in the 1980’s, and now is used in many Fortune 500 companies. It is used primarily to identify and rectify errors and defect in a manufacturing or business proce…

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A company’s supply chain will include warehousing functions. It can be company-owned, owned by a third party logistics (3PL) firm or a public warehouse. Extra warehouse space is sometimes required due to any number of factors including; seasonal …

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Operational Supply Chain

Operational supply chain decisions are made hundreds of times each day in a company. These are the decisions that are made at business locations that affect how products are developed, sold, moved and manufactured.

 

Reverse Logistics

Reverse Logistics can be defined as all activity associated with a product after the point of sale. The aims of reverse logistics include optimization of aftermarket activity, such as customer service, quality inspection and warehouseing, which can pro…

 

Introduction to Supply Chain

Supply chain management can be simple or complex, but all supply chains contain similar elements and are managed in a similar way. This article will give you a introduction to these concepts. Firstly, you will learn about the elements that define a com…

 

Forecasting

In the supply chain, forecasting is necessary for manufacturers. Companies use material forecasting to ensure that they produce the level of material that satisfies their customers without producing an overcapacity situation where too much inventory is…

 

Introduction to CRM

When your company communicates with your customers the process can involve many different people within both organizations using a variety of different methods. To ensure that your company can provide the best customer service experience possible the u…

 

Tactical Planning

Sales and operations planning (S&OP), sometimes known as aggregate planning, is a process where executive level management regularly meets and reviews projections for demand, supply and the resulting financial impact. S&OP is a decision making process …